Imperial Auto Paint
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Jim H, 12/12/2022I purchased a 1977 El Camino a few years ago, and it needed some attention to get it running smoothly again. It also needed a face-lift, so I stopped in at Auto Performance to see what they had to say. Rick was very helpful and provided the knowledge necessary to get the vehicle looking and running great! I am very pleased with their efforts at Auto Performance, especially the subtle ideas to improve the look and driving of my vehicle. Rick was very upfront with all the necessary improvements and costs involved. I highly recommend Rick and his team for your car needs. Thanks guys.
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